Hola Chic people,
As evening dusk settles into foggy and cold breeze, I realize how much I have missed being in my hometown Rourkela. What else do I miss? Well, I definitely miss our vacation from last month. I loved our trip to God’s own country Kerela. Read all about it in our post Trip to God’s own Country : Bangalore to Wayanad Road Trip. Today I am writing about our sweet little resort in Wayanad. I am pretty excited as this is my first resort review. Read on and relish the views on Wayanad through Shiv’s captures with Wayanad Ranches Resort Review.
In-spite of having a hard time cancelling 1 room which was booked for my parents and not getting minimum refund till a month from Goibibo we were happy to reach at the property. We had booked the’Lilac’ premium cottage which was spacious and neat as per our liking. They provided an extra mattress on request.
Check In: 5/5 Smooth
Welcome Drink: Fresh Fruit Juice
Bed: 3/5 Wooden King Size Bed with not too soft mattress.
Room Ambiance: 3/5. We were given a cottage called Lilac. Initially, experienced a spooky smell inside the cottage which faded away with room-freshener. Size of the cottage was decent. No complaints for TV and geyser. There are no tea maker and no locker facilities to keep personal belongings safe. Furniture looked much older than expected.
Staff behavior of Wayanad Ranches Resort : 5/5 ! Behavior of the Wayanad Ranches staff was exceptionally good. The manager speaks Hindi/ English/Malayalam fluently and was very helpful in finding us a driver for our full day trip. Waiter/Attender was nice and soft-spoken.He did not hesitate to attend to all our needs but he was not fully aware and prepared for questions/queries. We needed a driver for a day’s sight seeing and the manager was able to provide us a part-time driver. He was extremely good at driving and well behaved.
Cleanliness of Wayanad Ranches Resort: 3.5/5. We spotted insects in the rooms. Shiv even spotted a centipede in the bedroom and snail in the washroom. The cleaning staff cleaned the washroom immediately when they were informed about it. The washroom curtain had mold which was rather iky.
Food: 4.5 /5. Clean and tasty food was served on all our orders. .5 deducted for limited breakfast spread. As it is a small property, the dining area is very small with limited tables.
Location: 4.5 / 5. Magic of this property is in the gorgeous location which showed its true hues of the morning we were leaving. It was like the clouds were gushing in from the door. 0.5 deducted for the construction view from the window of our cottage.
Booking/Cancellation experience, Goibibo: 1/5. Horrible . 14 Days and no refund for cancellation. Refund was reverted in Go-cash mostly and not the amount we paid for the room. Refunds policy of Goibibo is extremely fishy. I had mentioned our mother was travelling with us and we needed a room at a convenient location, but this information was not asserted by Goibibo.
Overall Experience for Wayanad Ranches Resort: 4/5. Our review was clouded with the best of behavior from the staff. Their simplicity and readiness to help touched us. The not so soft bed and insects here and there were overlooked by us and we smiled and bid adieu to this sweet little property. Also, they did not charge for extra mattress.
I did not understand why there were no manicured lawns or a pool in this lovely little property. But the very morning we were about leave clouds floated inside our cottage and I thought to myself, that makes it up for missing factors. I understand now that may be that’s why this place is called ‘God’s own country’ where they like to keep this place natural and close to the way creator had destined it to be.
PS: Approach road it very bad for the resort due to construction. They have a carom board in the common area which can be used by guests.
Do let me know if you liked our review. Feel free to drop an email if you have any queries.